Privacy Policy

At Pierce & Prestige, your privacy is of utmost importance to us. We are committed to safeguarding your personal information and ensuring that your privacy is protected when you interact with our brand. This Privacy Policy outlines how we collect, use, and protect your personal data, as well as your rights regarding the information we hold.

Information We Collect

To provide you with our services and enhance your shopping experience, we may collect the following types of personal information:

  • Personal Identification Information: Name, email address, shipping and billing address, phone number, and payment information.
  • Account Information: Username, password, and purchase history if you create an account with us.
  • Payment Information: Credit card or debit card details and billing information, collected via secure payment gateways.
  • Communication Data: Information you provide when you contact our customer service team or subscribe to our newsletters and promotional emails.
  • Website Usage Information: Information about your interaction with our website, including IP address, browser type, device information, and browsing behavior (collected through cookies and other tracking technologies).

How We Use Your Information

We use the personal information we collect to deliver a high-quality shopping experience and to communicate with you effectively. Specifically, your data may be used in the following ways:

  • Order Processing and Delivery: To process your orders, arrange shipping, and provide updates on your purchases.
  • Account Management: To create and manage your Pierce & Prestige account, ensuring secure access to your information.
  • Customer Support: To assist with inquiries, returns, or any issues related to your orders or use of our services.
  • Marketing and Promotional Activities: To send you promotional emails, special offers, and updates about new products (if you have opted in to receive such communications). You can unsubscribe from our marketing emails at any time.
  • Website Improvements: To analyze how our customers use our website and to improve the functionality, layout, and overall experience.
  • Fraud Prevention: To protect our business and your account from fraud or other illegal activities.

Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. However, in order to provide you with our services, we may share your data in the following circumstances:

  • Service Providers: We work with trusted third-party providers, such as payment processors, shipping companies, and marketing platforms, who assist us in delivering our services. These partners are required to handle your data securely and in accordance with our Privacy Policy.
  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal processes (such as a court order or government investigation).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership.

Data Security

Pierce & Prestige takes the security of your personal information seriously. We implement a range of physical, technical, and administrative security measures to protect your data from unauthorized access, loss, or misuse. These include encryption, secure servers, and regular security audits. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and gather information about site usage. Cookies are small text files stored on your device that help us remember your preferences, analyze website traffic, and show relevant ads. You can control your cookie preferences through your browser settings.

Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct your personal information at any time.
  • Deletion: You have the right to request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at privacy@pierceandprestige.com.

Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. If you request the deletion of your data, we will delete it unless we are required to retain it for legal or operational reasons.

Third-Party Links

Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of those sites before providing any personal information.

Children’s Privacy

Pierce & Prestige does not knowingly collect or solicit personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately, and we will take steps to remove such information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes via email or through our website. Please review this policy periodically to stay informed about how we protect your information.